TERMS OF SALE
1. Preamble ..............................................................................................................1
2. Purpose...................................................................................................................... .1
3. Definitions.................................................................................................................2
4. Product ................................................................................................................... 2
5. Placing an order.......................................................................................... 2
6. Price......................................................................................................................... 2
7. Order execution.................................................................................... 3
8. Delivery................................................................................................................. 3
9. Payment methods.................................................................................................. 3
10. Data confidentiality................................................................................. 4
11. Canceling an order........................................................................................ 4
12. Right of withdrawal...................................................................................................................4
13. Warranty.................................................................................................................................... 4
14. Proof of transactions paid by credit card .............................................. 4
15. Force majeure ...................................................................................................... 4
16. Right of withdrawal for the ebooks ...................................................................................................... 4
17. Non-Sharing Clause and Personal Use of Ebooks ...........................................
18. Contact ...................................................................................................... 4
19. Product reservation for adults...................................................................................................... 5
20. Use of Customer Data in accordance with GDPR...................................................................................................... 5
21. Download Availability...................................................................................................... 5
WARNING
You have just logged on to the website www.seductivesoulprod.com of the company Online Victory SARL AU.
You must carefully read the following provisions as they constitute a contract establishing the general terms and conditions of the products offered by Online Victory SARL AU.
The "click" you will make after filling out your order form constitutes the validation of your order and will be considered as irrevocable acceptance of these general terms and conditions.
As a result, you can only order products if you accept the conditions provided below.
1. Preamble
The following general terms of sale govern all transactions established on the web catalog of Online Victory SARL AU. Any order placed on this site assumes the customer's unconditional and irrevocable acceptance of these conditions.
2. Purpose
This contract is a remote contract whose purpose is to define the rights and obligations of the parties in the context of the sale of products by Online Victory SARL AU, on the Internet, through the e-commerce platform www.seductivesoulprod.com, a service and a trademark registered by Online Victory SARL AU.
3. Definitions
In the following contract, each of the expressions mentioned above will be understood in the sense of its definition, namely:
• "Remote contract": any contract concerning goods or services between Online Victory SARL AU and a Consumer within the framework of a system of remote sale organized by Online Victory SARL AU which, for this contract, exclusively uses the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
• "Consumer": any natural person who, in this contract, acts for purposes that do not fall within the scope of his professional activity.
• "Order form": document that indicates the characteristics of the Products ordered by the Consumer and which must be signed by him with a "double click" to commit him.
• "Order": act by which the Consumer undertakes to purchase Products and Online Victory SARL AU to deliver them.
4. Product
All products present in the catalog are marketed until stocks are exhausted.
Online Victory SARL AU reserves the right to withdraw an item from the catalog, without notice, and can in no way be held liable for any compensation or cancellation of an order following the impossibility of using the purchased product for a reason of incompatibility with the already owned equipment of the buyer.
5. Placing an order
After finding the product(s) that interest you, click on the "order" button, the product is then added to your order form.
You can modify your order form at any time and return to the catalog by clicking on continue shopping.
When you have finished shopping, validate your order by clicking on the "pay" order button.
In case of an error on your part, at the time of your entry on the order form, we advise you to send us a cancellation request by email within 24 hours; after cancellation of the order by Online Victory SARL AU, you can order again.
6. Price
The prices mentioned in the catalog are indicated in Moroccan dirhams or currency including tax, are valid at the time of their consultation by the client and are those in force at the time of the order.
VAT is calculated on the order form according to the applicable rate on the day of the order. The order form and transactions are made in Moroccan DH.
Any change in the rate will be automatically reflected in the price of the products.
7. Order execution
The order will be executed at the latest within 20 days from the day following the day the consumer placed his order. In case of unavailability of the ordered Product, the Consumer will be informed as soon as possible and will have the possibility to cancel his order. He will then have the choice to request either the reimbursement of the amounts paid within thirty days at the latest from their payment, or the exchange of the Product.
8. Delivery
Delivery is not ensured by Online Victory SARL AU, the client will pick up his merchandise at the delivery address indicated on his Order form.
The Products are delivered to the address indicated by the Consumer on the Order form. The Consumer must check the packaging of the goods upon delivery and report any damage due to the carrier on the delivery note as well as to Online Victory SARL AU within one day.
The Consumer can, upon request, obtain the sending of an invoice to the delivery address by validating the option provided for this purpose on the Order form.
How much does the delivery cost?
The transport costs are borne by the buyer,
- In Morocco and abroad, they are based on the delivery rates.
- Our rates are inclusive of all taxes and are calculated based on the weight of the products.
- The cost of transport for your delivery is indicated on your invoice.
- It decreases with the quantity ordered. The best thing is to group your orders.
What are the delivery times?
Your order is shipped within 48 hours, subject to available stock, after receipt of your payment.
In Morocco and abroad, items will be sent to you by registered post.
Any delays cannot give rise to damages, cancellation of the order, or refusal to take delivery.
9. Payment methods
To pay for your order, you choose the payment method among those offered by Online Victory SARL AU on the payment page.
In this case, the transaction for debiting your account is made on the day following the date of the delivery confirmation.
Your multi-channel payments are secured by Centre Monétique Interbancaire (CMI) which offers a fully secure payment service.
The Consumer guarantees Online Victory SARL AU that he has the necessary authorizations to use the payment method chosen by him when validating the Order form.
In case of payment by credit card, the provisions relating to the fraudulent use of the payment method provided for in the agreements concluded between the Consumer and the card issuer, and between Online Victory SARL AU and its bank, apply.
10. Data confidentiality
The information requested from you is necessary for the processing of your order and is treated confidentially.
You have a right of rectification concerning the data concerning you.
You may receive advertisements from Online Victory SARL AU unless you have specified that you refuse the use of your personal data for this purpose.
11. Canceling an order paid by credit card
In case the client wishes to cancel an order paid by credit card, the following conditions apply:
If the cancellation request is made before the shipment of the order, the total amount paid will be fully refunded to the credit card used for the initial payment within 7 working days from the confirmation of the cancellation.
If the cancellation request is made after the shipment of the order but before its receipt by the client, cancellation fees of 20% of the total amount of the order will be deducted from the refund, and the remaining amount will be credited to the credit card used for the initial payment within 7 working days from the confirmation of the cancellation.
In case the order has already been received by the client, he may still make a return request in accordance with our return policy in force at that time. The refund will be processed according to the terms of said policy.
Any cancellation request must be submitted in writing to the email or postal address specified in our general terms of sale, clearly indicating the details of the concerned order.
We reserve the right to refuse any cancellation request that does not comply with the conditions set out in this clause or that is submitted after the specified deadlines.
12. Right of withdrawal
From the date of delivery of your order, you have a period of 7 days to exercise your right of withdrawal and be fully refunded.
The return shipping costs remain your responsibility. However, only goods returned in perfect resale condition, complete and in their original packaging (unopened) will be refunded.
13. Warranty
All products sold in the catalog are guaranteed against manufacturing defects and material defects. The duration of this warranty is at least one year (from the date of the invoice). In case of return of non-defective equipment, transport and handling costs may be charged to the client. This warranty does not cover damage resulting from accidents, misuse, or negligence.
14. Proof of transactions paid by credit card
The data recorded by
Centre Monétique Interbancaire (CMI) on the multi-channel payment platform on behalf of Online Victory SARL AU constitutes proof of all commercial transactions between you and the company Online Victory SARL AU.
15. Force majeure
Online Victory SARL AU cannot be held liable for the non-execution of the contract, in case of force majeure. As regards the products purchased to meet professional needs, Online Victory SARL AU will not incur any liability for any consequential damages due to the present, operating loss, loss of profit, damages or expenses, which could arise.
16. Right of withdrawal for the ebooks
By accepting these general terms of sale, you explicitly acknowledge that, once you have purchased a digital book available on the website www.seductivesoulprod.com, you waive your right of withdrawal. In accordance with this waiver, no refund or exchange can be considered after purchase.
17. Non-sharing Clause and Personal Use of Ebooks
The consumer commits to not sharing the acquired ebooks with third parties and to using them exclusively for personal purposes. Any violation of this clause will lead to immediate termination of the user's access rights without any refund, and the company reserves the right to pursue legal action.
18. Contact
For any information, question, or complaint, you can contact us:
• By email: contact@seductivesoulprod.com
19. Product reservation for adults
The products marketed on the website www.seductivesoulprod.com are exclusively intended for adults. The consumer certifies being at least 18 years old by placing an order on the site. Online Victory SARL AU reserves the right to cancel any order if it discovers that the consumer is a minor.
20. Use of Customer Data in accordance with GDPR
Online Victory SARL AU commits to respecting the confidentiality of personal data provided by the consumer and to processing them in compliance with the General Data Protection Regulation (GDPR). The consumer has the right to access, rectify, and delete data concerning him/her by sending a request to the contact details mentioned above.
21. Download Availability
The customer after the buying date of an ebook has a right to download it that expires 3 months after the purchase. Thus, a customer cannot ask for another permission to download if the 3 months after the purchase have passed. Also, the customer has a right to download the E-Book twice. If he uses these downloads, he cannot ask for additional ones.